1. Agreement
These Terms & Conditions govern the agreement between Surya Web Development (hereinafter referred to as “we,” “us,” or “our”) and the Client (“you,” “your,” or “client”) for the provision of website design and related services. By engaging our services, you agree to be bound by these Terms & Conditions.
2. Scope of Services
We will provide website design, development, and other agreed-upon digital services, including but not limited to domain registration, hosting, SEO, social media integration, and e-commerce solutions, as outlined in the project proposal or contract.
3. Fees and Payments
- Project Fee: All project fees, timelines, and payment schedules will be outlined in the contract or project proposal.
- Payment Terms: A deposit (typically 50%) is required to commence work, with the remaining balance due upon project completion and prior to the website going live.
- Additional Charges: Any additional features or work outside the initial scope will incur additional fees. A written agreement will be provided for any additional charges.
4. Timelines and Delivery
- Project Timeline: We will endeavor to meet the agreed timeline for completion. However, delays may occur due to unforeseen circumstances or if feedback is delayed.
- Client Responsibilities: The client is responsible for providing timely access to information, feedback, and any required materials (e.g., content, images).
- Late Deliverables: Failure to provide requested materials or feedback may result in project delays and additional fees.
5. Revisions and Changes
- Revision Policy: The project includes a specified number of revisions (typically two rounds) during the design phase. Additional revisions will be billed at an hourly rate.
- Scope Creep: Any changes requested beyond the original project scope will be subject to additional charges. A new agreement or addendum may be required.
6. Ownership and Intellectual Property
- Website Ownership: Upon full payment, the client will own the website design and its content.
- Source Files: All original source files (e.g., PSD, AI) remain the property of Surya Web Development unless explicitly agreed upon.
- Third-Party Assets: Any third-party assets (e.g., fonts, images) used will be subject to their own licensing terms, and it is the client’s responsibility to comply with these terms if they are provided directly by the client.
7. Hosting and Domain
- Hosting: Hosting services are billed separately and may require an annual renewal fee. We cannot guarantee uptime, and any third-party hosting issues are beyond our control.
- Domain Registration: We can assist with domain registration on behalf of the client. Domain renewal and management are the client’s responsibility unless agreed otherwise.
8. SEO and Social Media Services
- SEO: While we will implement basic on-page SEO, we do not guarantee specific search engine rankings. Advanced SEO and content marketing services may incur additional fees.
- Social Media Integration: We integrate social media links as part of our design service, but ongoing social media management is not included unless specified in the contract.
9. Limitation of Liability
Surya Web Development is not liable for any damages, losses, or expenses that result from the use or inability to use the client’s website or services, including data loss, server issues, or technical errors.
10. Termination of Service
- Termination by Client: The client may terminate the project at any time by providing written notice. In such cases, the client will be billed for all work completed up to the termination date, including any non-refundable fees.
- Termination by Us: We reserve the right to terminate the agreement if the client fails to adhere to these terms, including but not limited to delayed payments or unprofessional conduct.
11. Confidentiality
Both parties agree to keep all project-related information confidential unless required by law or mutually agreed upon for portfolio purposes.
12. Warranty
- Design and Functionality: We provide a 30-day warranty for fixing minor bugs and errors post-launch. After the warranty period, additional support will be billed at our standard rate.
- Third-Party Tools: We do not provide warranties for third-party tools, plugins, or extensions used on the website. Compatibility issues that arise post-launch due to software updates are not covered under this warranty.
13. Indemnity
The client agrees to indemnify and hold Surya Web Development harmless from any claims, liabilities, or expenses arising from the client’s use of the website, including legal fees or damages resulting from intellectual property infringement.
14. Portfolio Usage
We reserve the right to showcase the completed website as part of our portfolio, unless the client provides a written request for exclusion.
15. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes will be resolved in the courts of [City/Region].
16. Amendments
We reserve the right to modify these Terms & Conditions at any time. Changes will be communicated to the client in writing and will take effect immediately upon posting.
